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Online Customs Power of Attorney

Complete the form, review your document, then print or save it as PDF. Entries are processed locally in your browser and are not submitted to Netlify.

After printing: sign and date the POA, send it directly from the importer to POAV@ExpressCHB.com, or use the Secure Document Submission page to submit the signed POA and requested verification documents. The importer must communicate directly with Express CHB. ECHB will independently validate the POA under its applicable verification procedures. If telephone verification is required, our POAV team will use a company telephone number obtained independently, not solely the number entered on this form.

Important: This page prepares a POA for review and signature; it does not submit the POA to Express CHB or authorize customs clearance. Do not upload or enter passport images, government-issued IDs, or other sensitive verification documents here.

1. Importer details

State or country where the business was legally formed or registered (not necessarily its current location).

If you do not yet have a CBP-assigned importer number, leave this field blank. Express CHB can assist with obtaining one after the POA has been properly executed and accepted. A newly assigned number does not, by itself, require another POA for the same legal importer.

2. Brokerage Charge Transmission

Our standard Customs POA includes an express written waiver applicable only when ECHB brokerage charges are billed or collected through a freight forwarder engaged by the importer. It does not designate a freight forwarder, require exclusive use of one, or change direct-importer billing when no forwarder is involved.

Express waiver in the signed POA: Where a freight forwarder engaged by the Grantor for the applicable shipment bills or collects ECHB's customs brokerage charges, the Grantor expressly waives direct transmission from ECHB of a true copy of those brokerage charges pursuant to 19 CFR § 111.36(c)(2)(i). The importer remains responsible for its customs obligations. No freight forwarder may execute this POA for the importer solely by reason of its forwarding role. When the importer has engaged a freight forwarder for the shipment, ECHB may share with that forwarder only customs transaction information reasonably necessary for clearance coordination, brokerage billing, and related shipment services, subject to applicable law; no authorization is given to disclose information to unrelated parties.

If you do not agree to this waiver, please contact POAV@expresschb.com before signing. We can discuss an appropriate alternative that complies with applicable requirements.

3. Authorized signer

4. Signer authority certification

The person executing this POA must have actual authority to bind the importer. ECHB may request independent supporting evidence before accepting the POA.

ECHB must complete an applicable POA verification method before approving the POA. The authority certification and any email correspondence do not replace required notarization, independently sourced telephone verification, photo identification, or qualifying direct importer payment.

5. Preferred telephone verification window

To protect importers from unauthorized customs transactions, ECHB verifies the signer’s authority and the importer’s awareness of the shipment before approving the POA. Depending on the verification method, a telephone call may be required. Please choose a preferred 30-minute window when an authorized company representative can answer. This is a request, not a confirmed appointment.

POAV calling hours: Monday–Friday, 9:00 AM–5:00 PM U.S. Eastern Time. Other requested times may need rescheduling; the POAV team will confirm.

ECHB must independently obtain and document the company telephone number used for verification; a number provided in this form alone is not sufficient.

After reviewing your POA, use the Email preferred call window control to send this request to POAV@expresschb.com. The information entered on this webpage stays in your browser until you send it; no appointment is automatically booked.